Job Detail

Technical Support Analyst - IT Sector

Date Posted: Aug 17, 2022
Bengaluru, Karnataka, India

Job Description

Job Responsibilities

  • Follow the incident management process for all high severity incidents.
  • Analyze, categorize and prioritize incidents.
  • Coordinate with available technical resources to manage IT incidents and escalate to higher management as required.
  • Update clients & management on incident updates.
  • Track incidents until closure.
  • Prepare customized reports on incidents and provide ad-hoc reports as required.
  • Network Monitoring
  • IT Service Desk functionalities

Skills Required

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Job Detail

  • Location
    Bengaluru, Karnataka, India
  • Company
  • Type
  • Shift
  • Career Level
    Entry Level
  • Positions
  • Experience
  • Gender
    No Preference
  • Degree
  • Apply Before
    Sep 30, 2022

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